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Frequently Asked Questions

Do you offer gift cards?

Yes we do offer gift cards through Sum Up. Please put your request in through the the store.

What are the payment options?

We have a few options available:
You can request to pay via SMS.
Pay via PayPal, this incurs a small charge from PayPal
Credit Card
Debit Card
Cash, you can pop into the shop to pay for your order but it will not be available until payment is received.

What is your return policy?

We only accept returns due to breakages and we need to be notified within 24 hrs of receipt, unless circumstances do not permit. Please contact us to discuss any problems you may have. We will always endeavour to help in any way we can.

Do you have a shop we can visit?

 We are at Staines Market one day a week Normally Friday or Saturday. You can also book the shop for your own personal shopping time.  Please go to our services page for more information or contact us using the contact form on our website.